New Patients

What to Expect:

  • Upon arrival, parents are invited to enjoy gourmet coffee from our coffee bar while children can either go into our playroom or watch a movie in the waiting area.
  • When it is time for your child to be seen by one of our clinicians, one of our team members will invite you and your child into the exam room. You are welcome to accompany your child to the procedure room for all dental visits.
  • First line of communication with your child will be explaining and introducing all of the tools and equipment to your child using child-friendly names. Generally these names describe the function of the item. For example, “Mr. Thirsty” instead of saliva ejector and “Mr. Toothbrush” for the dental drill. This step will help eliminate any fears they may have of the instruments being used, establish a sense of trust, and engage your child with what we are doing.
  • If your child is younger than 2 years of age or older, but very anxious about the first visit to the dentist, we encourage you to sit on the chair and have your child on your lap.
  • Once your child has become familiar with the instruments/materials, a staff member will perform the cleaning.
  • We start taking x-rays at age 4, unless the examination reveals a condition that requires x-rays for younger patients.
  • After the clinical examination by the pediatric dentist, you will be informed about the outcome of the exam and any recommended treatment or home care.
  • At the end of your visit you will receive detailed instructions regarding proper oral hygiene related to your child by one of our staff members.

If your child is too anxious during the first visit, we recommend postponing the appointment until the next visit. This will help us focus more on gaining the trust of your child and making her/him feel more comfortable with the new environment.

We believe a great experience at an early age will leave a positive and remarkable impact for your child. First visits will shape the attitude of your child towards dental visits for the rest of his/her life.